I can't see the AI badge on my export — should it be there?
It depends on what you made. PrismPoster adds a visible AI badge to one kind of content: work made or edited with a real person's likeness. Everything else exports with a clean frame, and that is the expected result rather than a missing feature.
What every export carries, on every plan including Free, is an always-on machine-readable provenance mark embedded inside the file. You cannot see it by looking at the image or video; you read it with a tool that inspects file metadata.
Should my export have a visible badge?
You get the visible badge when a real person's likeness is among the inputs — a person from your library, a Creator Cast reference, or a photo you supplied that our detector recognised as containing a real person. The badge reads AI-generated for fresh synthetic content and AI-enhanced where AI changed existing footage of a real person. It sits in the bottom-right corner, scaled to the frame, and no plan removes it.
If your work has no real person among its inputs — a landscape, a product shot, an illustrated character — no badge is added. That is by design, and the embedded mark still records it as AI-made.
Where is the embedded provenance metadata?
The mark is written into standard metadata fields:
- Images — IPTC, XMP, and EXIF fields.
- Video — MP4 container metadata.
- Audio — ID3 tags.
This mark is on every AI export and is never gated by plan tier. Any tool that reads file metadata will show it. See provenance metadata for the full field list and how to read it.
Video you render through the timeline editor, and likeness video that carries the visible badge, additionally carry a C2PA signature — a cryptographic provenance credential that can be verified and tamper-checked.
Why doesn't everything get a badge?
The two duties in EU AI Act Article 50 have different addressees. The machine-readable marking duty, Article 50(2), binds the tool — and PrismPoster answers it on every export. The human-facing disclosure duty, Article 50(4), targets realistic depictions of real people, which is exactly the content the visible badge marks.
The badge helps, but it does not discharge your duty for you. When you publish something that realistically depicts a real person, still say so in the caption and use the platform's AI-content flag where one exists. Read why content is marked for the reasoning, and EU AI Act Article 50 for the full mapping.
What if the embedded mark seems to be missing?
Some third-party platforms re-encode uploads and strip embedded metadata when you post elsewhere. That happens after the file leaves PrismPoster and is outside our control — and it is one reason a missing mark never proves a file is human-made.
The export you download from the Library always carries the embedded mark. If you inspect a fresh export's metadata and genuinely find no provenance fields, treat that as a bug: re-export first, then contact support@prismposter.com with the file and its timestamp.
Frequently Asked Questions
Can I remove or hide the AI provenance mark?
No. The embedded provenance metadata is mandatory on every export and every plan, and where a visible badge applies it is burned into the frame. No setting or upgrade turns either off.
I don't see a badge — was something not added?
If your content has no real person among its inputs, no visible badge is added and that is the expected behavior. The embedded provenance mark is still written into the file — check the file's metadata to confirm it.
Does PrismPoster use C2PA Content Credentials?
For timeline-rendered video and for likeness video carrying the visible badge, yes: those exports carry a cryptographic C2PA signature. Other still images and raw generated clips carry embedded metadata provenance (IPTC, XMP, EXIF, MP4, ID3) without a C2PA signature.
Does likeness content get a badge?
Yes. Content made or edited with a real person's likeness carries a visible "AI-generated" or "AI-enhanced" badge on every plan, on top of the embedded provenance mark. Disclosing it when you publish is still your step.