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How the single credit pool works, what each plan unlocks, how credit packs top you up, and how to change or cancel your billing.
Credits are one shared pool across every studio. See your balance in the sidebar, your history on the Credits page, and how generations spend them.
Images cost a moderate amount, music sits in the middle, and video costs the most — scaling with resolution and length. See the live table here and on /pricing.
All plans include Image, Video, and Music studios plus Creator Cast. Free gives a little video from shared credits; paid plans add 1080p/4K and Discover.
Credit packs are one-time top-ups that add to your balance. Paid plans get a discount, and buying a pack does not change your plan. See /pricing for prices.
Annual billing is cheaper than monthly — roughly the cost of ten months for a year. Switch from Settings, and see /pricing for exact yearly prices.
Upgrades and downgrades take effect immediately with prorated billing. Cancel anytime from Settings; access runs to period end and content stays exportable.
EU/EEA consumers have a 14-day right of withdrawal. Unused credits are refundable in cash; only the part you have actually used is deducted.
PrismPoster takes payments through Stripe — major credit and debit cards, international support. Your billing name is captured at checkout.
Apply to the PrismPoster Partner program: earn 20% of what every subscriber you refer pays, for a year, and give viewers 10% off their first month.
Support
If you could not find an answer here, contact support. Include your account email, what you were trying to do, any error message, and roughly when it happened — that lets us help on the first reply.